• Sign in with your preferred email address

• Register basic details as a corporate or private client

• Upload compliance documents

• Upload compliance documents

• Book your first transfer

International money transfer is a regulated activity. As a result, you need to go through a simple verification process before you can make your first transfer.

Once we have everything we need for the purposes of verification and anti-money laundering checks, you’ll be activated by a compliance officer. After this process, you will then be able to make transfers on our platform.

Whilst being activated, you will have the ability to get started by setting up your recipients to make transfers to.

You must send your payment through bank transfer.

You need to be registered for online banking to use this service. You also need the recipient’s e-mail address and a security question and answer.

There is no minimum transaction, and a maximum of single transaction of £3,000 for any 24-hour period. For any 30-day (one month) period, you can send up to £10,000.

Currently, we accept payment through bank transfer. In the nearest future, we will add other mode of payments such as debit/credit card.

We do not accept third party payment. This includes payments from business account, family members, relatives, friends, colleagues etc. Settlement payments for any transaction to be done with us should come from a bank account in your name only. The account name of the account from which you transfer your money to the payment partner must match the name of your account held with us.

If settlement funds are received from an account that is not in your name, these funds would be classified as a third-party payment. Such payments are subject to approval on a case-by-case basis by compliance. and such payments shall be returned into the account that such money came from.

If it looks like they have come from an unknown account holder (3rd party) then we’ll have to help you through some simple approval steps to validate the settlement payment. Note that it may delay your funds to get released. However, if we are not convinced with such third-party payments, we may decide to return the payments into the account that such money came from.

Currently, we accept payments through bank transfer only. In the nearest future, we will be able to consider other payment options such as cash, debit card, credit card, PayPal etc.

Most of our money transfers are completed within one hour. Occasionally certain factors can affect the transfer completion time. We’ll keep you updated by email throughout the process.

The recipient’s full name, bank account information and contact information (address and phone number)

When we onboard a customer and activates your account, the Client Profile needs to satisfy all the AML/KYC and regulatory requirements. As part of a financially regulated industry, we are required by law to confirm your identity for client verification purposes.

We may require a Proof of identity document, which clearly shows your picture and details and a Proof of Address document, which clearly shows your full name, address, and issuing date and a logo or name of the issuing institution.

Valid documents to verify your identity include:

• Current valid UK (Channel Islands, Isle of Man or Irish) passport or EU/other nationalities passport. Passports of non-EU nationals must contain a current UK stamp, a current UK visa or a current UK residence permit showing the immigration status of the holder in the UK.
• Current UK or EU/other nationalities photo-card driving licence (providing the person checking is confident that any non-UK photo-card driving licence is bona fide).
• A national ID card and/or other valid documentation relating to immigration status and permission to work.

Valid documents to verify your address include:

• Utility bill
• A bank statements
• A credit card statement
• A council tax bill
• A headed and signed letter from a lawyer or an accountant confirming your address

All Proofs of Address documents must be in colour, dated within the last 3 months, and uploaded in high resolution.

All data you provide to us is stored securely and kept private as per our privacy policy.

• All Proofs of Address documents must be in colour, dated within the last 3 months, and uploaded in high resolution.

  All data you provide to us is stored securely and kept private as per our privacy policy.

Once you book a transfer on our platform, we will deal with your request as soon as we can. If, for whatever reason, we are unable to deal with your request, and your money cannot be sent, then we will refund the customer’s money within a reasonable period of time, which will be maximum of seven days.

We will keep you updated via email throughout the entire money transfer process. You can also use our Track a Transfer tool to monitor your transfer at any time by entering your details as will be required.