1. Collection of Information

1.1 If you create an account at the Website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it.

1.2 Providing false contact information of any kind may result in the termination of your account.

1.3 You must immediately notify us of any unauthorised uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

1.4 We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill.

1.5 If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.

2. Collection of personal information

2.1 During the online registration process for a transaction, certain personal information will be obtained from customers. Jafodet Money Transfer seeks to limit the amount and type of information collected from customers to that which is necessary and relevant to our everyday business needs. These needs include:

• processing our customer’s money transfer transaction(s);
• verify customer’s identity;
• managing fraud and security risks;
• responding to customer’s inquiries and requests for technical support; and
• complying with legal and regulatory requirements.

2.2 We may also use your information to communicate special offers, new products or features or invite you to participate in surveys or opinion-gathering devices. If you do not wish to receive such communications, you may “opt out” at the time Jafodet Money Transfer collects information or at any time thereafter by simply contacting us at 07533129331 or support@jafodet.co.uk

3. Managing personal information

3.1 You are able to access, add to, update and delete certain Personal Information about you. The information you can view, update, and delete may change as the Website or Services change.

3.2 A copy of the updated information may be retained in our records for as long as your account is active or as needed to provide you Services. Some information may remain in our private records after your deletion of such information from your account. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally.

4. Data breach

4.1 In the event that the security of the Website has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities.

4.2 In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice on the Website, send you an email.

5. Complaint procedures

5.1 Your feedback is important to us as it will help us to be able to take corrective measures and improve on our service delivery.

5.2 If however, you are not satisfied with our services, kindly send an email to enitan.oluyemo@jafodet.co.uk or a letter addressed to:
22 Ricardo Path, London, SE28 8AQ United Kingdom.

5.3 Your complaint will be investigated within 15 working days of the receipt of such complaint and corrective measures will be taken. We will notify you of action taken within a reasonable period.